14-DAY RETURNS
Eligible items may be returned within 14 days of delivery, provided they are unworn, unused, unwashed and returned with original tags and packaging.
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RETURNS & EXCHANGES
Simple, straightforward returns for eligible E11 Avenue purchases.
EXCHANGES
For a different size or item, contact us with your order details. Availability is subject to current stock.
NON-RETURNABLE ITEMS
Personalized/customized products and items marked final sale cannot normally be returned unless faulty or incorrectly supplied.
REFUNDS
Approved refunds are returned to the original payment method. Bank processing times can vary after a refund is issued.